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Sales Operations


Closed-Loop Marketing/Sales Systems

Pressure is increasing in most companies to align marketing and sales activities. At least those marketing activities focused on the support of near-term sales. Gaining alignment between these two organizations and their often disconnected activities can be a challenge. However, increased competitive pressure requires a solution. This paper looks at the expanding role of "operations management" in marketing and sales as a potential solution to this issue.



What is a Good Lead?

The Marketing/Sales disconnect continues unabated. This paper looks at specific issues causing the disconnect in the business-to-business world, with recommendations to close the divide.





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Customer Manufacturing Group, Inc.